Q: How do I find out the make and model of my phone?

A: Remove the battery from your phone and look for the model number written inside the phone. For iPhones, look on the back of your phone. The “make” is the manufacturer, such as Sony Ericsson or Blackberry. The model is usually a number or letter/number combination, such as w580i or 8100. The make and model in these examples are “Sony Ericsson w580i” and “Blackberry 8100.”